Randall Public Utilities: Waiving late fees, extending cold weather protection and making payment arrangements with electric or natural gas customers experiencing a hardship due to the COVID19 outbreak. Jackson: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Hutchinson Utilities Commission: Extending Cold Weather Rule protections by restricting disconnection of residential and small business customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Additional information. With the pandemic in full force on the Iron Range, nobody wants people staying with them, in fear of infection. Danna and Lindsey, the City of Granite Falls has said they aren’t shutting people off. Haven’t heard anything from Verizon about suspending disconnects either. Caledonia: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment for the duration of the national security or state peacetime emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Waive late fees that any residential or small business customer incurs because of the economic circumstances related to the coronavirus pandemic. Red River Valley Co-op Power: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Arranging payment plans based on the financial resources and circumstances of the customer. While our annual meeting will for the first time be closed to visitors other than director candidates, we will hold the meeting. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving late fees on all customer classes during the health emergency. Cooperative Light and Power (Two Harbors): Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Several U.S. states have such rules, including Kansas, Minnesota, and Missouri. Waiving late fees for residential and small business customers who have entered into payment plan. Warren: Extending Cold Weather Rule protections indefinitely. Red River Valley Co-Op Power is no longer disconnecting customers for nonpayment. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Nielsville Electric Utility: Extending the Cold Weather Rule, waiving late fees, and contacting residents to make payment plans. It means utility companies are prohibited from disconnecting a customer's service when temperatures are forecast to … The Texarkana Gazette is the premier source for local news and sports in Texarkana and the surrounding Arklatex areas. Setting up payment arrangements based on the resources and circumstances of members. If you want to talk privately, feel free to email us (info@cubminnesota.org) or call 651-300-4701. If you are shut off, ask them to reconnect you. The state was shut down for a month and still barely open….contractors were not able to enter any houses during this time. More information. Additional information. Waiving late fees for current billing cycle (as of March 30); waiving future late fees will be on a month-to-month basis. Lisa, I haven’t gotten a totally clear answer, but the utility may be delaying the shutoff. Isn’t there a federal order stating companies cannot shut off the heating source during the pandemic? Arranging payment plans based on the financial resources and circumstances of the customer. Critical fire weather threats are expected in the central and southern coastal ranges. Reversing late fees for members who do not qualify but demonstrate hardship due to the pandemic. Not disconnecting residential customers. Heavy snow is continuing in the Great Lakes, and will develop in the Central and Southern Rockies. The utility's filing did not address whether it reconnected customers or made payment arrangements during March and April. The payments do not need to be the same each month. See below for advice on what to do if you’re behind on your bills as well as each utility’s policy for customers during the COVID-19 emergency. The Minnesota Cold Weather Rule protects residential utility customers during the cold winter months. Everyone must have electricity, heat, water, sanitation, and communications services during this time, while protecting the safety and health of utility workers. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Red Lake Electric Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Someone help? Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Verizon has posted its COVID-19 policy here: https://www.verizon.com/about/news/our-response-coronavirus. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer. Arranging payment plans that reflect the financial resources and circumstances of each customer. Freeborn-Mower Cooperative Services: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Beltrami Public Utilities: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Our homes are more important than ever before, as we all prepare to spend more time there. These policies will remain in place until the peacetime emergency due to COVID-19 is over. Late fees waived for all customers during the period of the emergency. Working with customers to arrange payment plans. Current conditions, warnings and historical records Please email or call our office.” No members are currently disconnected. Are you having issues? Arranging payment plans based on the financial resources and circumstances of the customer. I live there to and am worried about our bills. Marshall Municipal Utilities: The utility agrees to the state’s three requests. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Thank you again. St. Peter Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Arranging payment plans based on the financial resources and circumstances of the customer. Damaging offshore winds may down trees and power lines and fire weather threats across much of California. The Cold Weather Rule applies only to residential customers of electric, natural gas, and water utility companies under the … Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Grand Marais Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential and small business customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Arranging payment plans based on the financial resources and circumstances of the customer. Bagley Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Lake County Weather Station Quick Links. Arranging payment plans based on the financial resources and circumstances of the customer. Waseca: Not disconnecting any residential or commercial customers for non-payment. Due to elevated COVID-19 pandemic risk level, all LCP service centers are temporarily closed to the public as of March 17, 2020. Arranging payment plans based on the financial resources and circumstances of the customer. St. Paul, MN 55101 Thank you. Peterson: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. BENCO Electric Cooperative: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Mountain Iron Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. An attorney is exactly what we need to make a difference. Arranging payment plans based on the financial resources and circumstances of the customer. Jeffrey, are you referring to the steam system that was scheduled to be shut down in Virginia today? Agralite’s statement did not address the state’s request to reconnect customers who are currently disconnected for non-payment. Arranging payment plans based on the financial resources and circumstances of the customer. Exhibit I - Disconnection policy Arranging payment plans based on the financial resources and circumstances of the customer. Please contact us to make payment arrangements if you are facing a financial hardship. If you are directly impacted by COVID-19, we do not wish disconnect service. Minnesota Valley Electric Cooperative (Jordan): Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. forms available for consumer to request cold weather disconnect protection (Inability to Pay form). My steam conversion is scheduled to be completed within a week or two, but all contractors are extremely booked. Postponing disconnection due to delinquent accounts for residential and small business customers that suffer hardship due to COVID-19. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Will waive late fees for those with economic issues. There was an error while trying to send your request. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Working out payment plans with all customers that meet their needs during the health emergency. PKM Electric Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Moorhead Public Service: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Janesville: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Under this rule, your electric service will not be disconnected from October 15 through April 15 if you meet the Cold Weather Rule requirements. I will send you an email with details. DOES THE COLD WEATHER RULE STOP THE SHUTOFF AUTOMATICALLY? It’s not clear to me how that law applies if an entire section of a utility system is shutting down, but I would think there would be some protections for customers. Arranging payment plans based on the financial resources and circumstances of the customer. Todd Wadena Electric Cooperative: Extending Cold Weather Rule protections during the state’s peacetime emergency. Guidelines. Any recommendations are appreciated. Arranging payment plans with customers based on the financial resources and financial circumstances of the individual customers. Waiving late fees that residential and small business customers incur due to COVID-19. Additional information. Additional information. Otter Tail Power Company: Suspending disconnections and reconnecting customers who have been disconnected for the duration of the national security or peacetime emergency. McLeod Cooperative Power Association: Suspending disconnections and late payment fees. Extending Cold Weather Rule protections, including by reconnecting customers who have been disconnected. Austin Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Reconnecting customers entering into payment plans. Have you heard anything about granite falls utilities not shutting people off during this time? Before disconnecting service to a residential consumer from October 15 to April 15, the cooperative must provide the following information: notice of proposed disconnection (disconnection notice); and, statement explaining consumers’ rights and responsibilities (Inability to Pay form); and, list of energy assistance providers (Inability to Pay form); and. All late fees are being waved on past-due balances for the February billing period (March bill). It initiated this on March 18 and plans to continue until mid-year; it will reevaluate in June. I just got a bill from mediacom saying that I’m going to get my internet shut off soon and we have our landline phone through them. Does the utility have to turn on my heat? Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. ALP Utilities (Alexandria): Extending Cold Weather Rule protections by restricting residential disconnections due to non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. CenterPoint Energy: Suspending residential disconnections for non-payment for the duration of the national security or state peacetime emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. We are reducing exposure risk to ensure our line workers, member service representatives, and other critical staff continue to deliver reliable, responsive, and friendly service. Get the forecast for today, tonight & tomorrow's weather for Lake Country, British Columbia, Canada. We’ll help you keep your service on, and knowing which utilities are disconnecting people helps us advocate for everyone. Brown County Rural Electric Association: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Continuing disconnects for customers who do not qualify for Cold Weather Protection or who have not shows COVID-19-related hardship. Arranging payment plans based on the financial resources and circumstances of the customer. Offering to reconnect disconnected customers under the terms of the Cold Weather Rule with no payments or deposits. We have been told that they are delaying the shutoff. The response did not address the state’s requests regarding disconnections, reconnections, or late fees. Some extra flexibility is available to people who have been financially affected by COVID-19, so be sure to tell them if you have. Additional information. Kenyon: Extending Cold Weather Rule protections by suspending residential disconnections for non-payment and reconnecting occupied homes where service has been disconnected. Virginia Public Utilities: It is utility's standard practice to follow Cold Weather Rule all year, and it will continue to do so during the pandemic. Winthrop: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Arranging payment plans based on the financial resources and circumstances of the customer. Said they dont have to follow It is no surprise that Antarctica is on top of the list of the coldest countries in the world. Arranging payment plans based on the financial resources and circumstances of the customer. Additional information. Here’s the email i received from Connexus……… As COVID-19 continues to have an impact on all of us, I want to assure you that we are here to meet your energy needs. Morgan: Voiding penalties beginning the March billing cycle (April bills). On Monday? Waiving future late fees for residential, farm, irrigation, small local business, and mid-size commercial members. Jody, I’d suggest you contact the Consumer Affairs Office at the MN Public Utilities Commission: 651.296.0406 or 800.657.3782 or consumer.puc@state.mn.us. Waiving late penalty charges to residential and small business customers during the requested time frame. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer. The utility’s statement did not address the state’s request to reconnect customers who are currently disconnected for non-payment. Litchfield Public Utilities: Extending Cold Weather Rule protections by restricting residential disconnections due to non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. In no event during cold weather rule will the cooperative disconnect a service if the temperature is forecasted by the local National Weather Service to fall below 35 degrees Fahrenheit within 24-hours following the time of disconnection. North Star Electric Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Arranging payment plans based on the financial resources and circumstances of the customer. Great Plains Natural Gas has said they won’t disconnect people for hardships related to COVID-19. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Residential members who set up flexible payment arrangements during the extended Cold Weather Rule will not be assessed late fees for the duration of the arrangement. Accepting mutually agreed-upon payment arrangements from any customer. Lake-effect snow forms when sufficiently cold air flows over relatively warmer water. Waiving late fees during the emergency declaration. Grand Rapids Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Additional information. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. With schools turning to distant learning, and a growing number of people telecommuting from home, we are here to keep the lights on for you. Updated May 19, 2:24 p.m. CUB is asking all utilities to ensure customers are turned on, even people who can’t meet minimum payments right now. All Rights Reserved. Additional information. Redwood Falls Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential and small business customers for non-payment. Waiving credit card fees. Reconnecting customers who were previously disconnected Waiving all late fees. And, like every Minnesotan, we hold a view that this too will pass. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. You must make pay arrangements with your utility to use the Rule. Many of the residents’s only heat source is steam heat, including mine. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. This policy was awaiting approval from the utility’s governing body as of March 30. The Cold Weather Rule, Section 216B.097 of the Minnesota State Statutes, provides that from October 15 through April 15 an electric cooperative cannot disconnect a residential consumer for nonpayment of service, if the disconnect affects the primary heat source and all of the following conditions are met: The consumer declares an inability to pay and completes the Inability to Pay form; and, Household income of the customer is at or below 50 percent of the state median income. Arranging payment plans based on the financial resources and circumstances of the customer. All electric and natural gas companies must offer CWR … Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Anoka Municipal Utility: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Find the most current and reliable 7 day weather forecasts, storm alerts, reports and information for [city] with The Weather Network. Breckenridge Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. The utility's statement id not address the state’s request to reconnect customers who are currently disconnected. This policy is in effect until April 30 unless the state directs otherwise. Detroit Lakes Public Utilities Commission: Extending Cold Weather Protection rules through at least May 13, including electric, water, and sewer services. 332 Minnesota St., Suite W1360 Please try again. Arranging payment plans based on the financial resources and circumstances of the customer. If you receive a disconnection notice this winter, you must act promptly. Arranging payment plans based on the financial resources and circumstances of the customer. The law does allow for LCP to disconnect when it is necessary from October 15 to April 15, so please act promptly. Arranging payment plans with customers. Members will continue to receive disconnect notices. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Additional information. Providing flexibility in payment plans based on the financial resources and circumstances of the member. As a result, residential members are not being disconnected at this time. Waiving late fees for electric, water, wastewater, and telecom services for the May and June billings. Lake Park: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. If you have not been in touch with them recently, it would be good to give them a call and get a straight answer, and also let them know the situation at your home. Weather. At the conclusion of this time period, customers will be required to st up a payment plan to satisfy past-due account balances or face disconnection. Arranging payment plans based on the financial resources and circumstances of the customer. Get the monthly weather forecast for Lake Country, British Columbia, Canada, including daily high/low, historical averages, to help you plan ahead. Requirement met with outbound calls. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer.