k. If The DPS relax any of the terms of these Insured Scheme Terms and Conditions once or more than once, each instance would be considered a one-off, or a temporary decision. Confirmations will not be delivered to Landlords or Tenants until the Insured Online Cheque Submission Form is processed. 14. (xi) a mobile phone number or email address for the Tenant / Lead Tenant. a. (ii) Parties may communicate with The DPS by completing an online Enquiry Form available through the Frequently Asked Questions at www.depositprotection.com or, if a Dispute is being dealt with under the ADR Procedure, by emailing disputes@depositprotection.com. Confirmation of an Insured Deposit closure. Easy - The DPS insured scheme will not be charging membership or annual renewal fees to its customers, so no membership paperwork to contend with either! If you are not a member of the British Landlords Association, join us now. But ask anyone what it covers and it is likely … Please see clause 33 in particular for further details regarding the possible sanctions for non-compliance. Guild members and accredited landlords can obtain preferential insured tenancy deposit scheme rates. The DPS takes reasonable care to ensure that electronic communications generated by it are free of viruses or other corruption of data. a. Once the Disputed Amount has been received from the Landlord: (i) The Disputed Amount will be retained by The DPS until. Changes in Landlord or Tenant(s) Data. What happens after the Deposit has been protected? Return of photocopied or altered forms will not be acceptable. (v) All Tenants requesting Forms will be asked for their Deposit ID in order to process requests for Forms. Before taking the steps set out at (a) and (b) above, The DPS will notify the Landlord setting out the reasons why it is proposing to take either or both of these steps. by guildy | 5 Jun 2020 | Deposits and Tenancy Deposit Schemes (England), Deposits and Tenancy Deposit Schemes (Wales) | 0 comments. a. It costs £57.50 to join the scheme and then £29.36 for each property protected. Please note that protection of a Deposit within the Scheme shall not commence until the notice referred to in this clause 12a has been sent by The DPS to each of the Parties listed. The Landlord must provide the Prescribed Information to the Tenant. a. (i) The Customer Service Centre is available to: (ii) The telephone number for the Customer Service Centre is 0330 303 0033. The Tenant’s Evidence Form requires the following information be provided: (i) set out the reasons why the Tenant denies that the Landlord is entitled to some or all of the Disputed Amount; and. You will pay a reduced fee as a BLA member by using the DPS Insured Scheme. DPS Insured Terms & Conditions March 2020 V25. However, please note that such timeframes are for guidance purposes only and The DPS shall have no liability for any failure to process within these timeframes. The online Service will usually be available for use 24 hours a day, 7 days per week and 365 days per year subject to scheduled down time that will be advertised on the site to users prior to any down time being implemented. The DPS does not accept liability for any indirect or consequential loss suffered anybody or for any loss, which does not arise as a result of its negligence, wilful default or fraud. For landlords with a small number of deposits, the free version is still as good an option as any. b. The DPS will take reasonable care in operating the Service. A Prescribed Information template can however be downloaded at www.depositprotection.com. f. The Landlord will be required to confirm on the Insured Deposit Registration Form that they have explained to all Tenants, and any Third Party, the role and responsibility of the Lead Tenant. To send us a letter, you can write to us here at the address in section 4. Find out more about cookies. f. Each Party must bear their own costs of participating in the ADR Procedure. • what should be the main design features of an insurance scheme? We can provide you with a copy upon request. e. It is the Landlord’s sole responsibility to provide The DPS with a signed, valid, written tenancy agreement for the purposes of Adjudication when requested and in any event before the case is passed to the Adjudicator. b. i. These Insured Scheme Terms and Conditions are governed by and shall be construed in accordance with the laws of England and Wales. Email address. By creating a new account, you agree to accept our policy on cookies. h. You are responsible for keeping any passwords in relation to The DPS as secure as possible. (iii) the issues involved have already been determined by a Court; m. The Adjudicator may also reject Disputes which, in their reasonable opinion: (i) are being pursued in an unreasonable manner; (iv) seek to raise matters which have already been decided upon or which were previously decided by a similar dispute process, or matters which, in the opinion of the adjudicator, exceed their jurisdiction. This rule only applies if the tenancy is an assured shorthold tenancy. The Dependents' Protection Scheme will be revised from April 2021 onwards. For instance, the annual premium stands at $36 for those below 35 and it goes up to $48 at the next age band of 35 to 39. If the Landlord does not respond to this notification prior to the Tenancy End Date The DPS will close the Deposit and inform the Landlord and all Tenants that the Deposit is no longer protected. b. From 1 April 2021, the changes in premium and sum assured will take effect. Participation in The DPS insured scheme will be open to all private landlords on a pay as you go basis. If they do not, we may award the disputed amount to the other Party. Adjudications are made on the basis of the documentary evidence submitted to The DPS. DPS is an optional scheme which covers CPF members who are Singapore Citizens or Permanent Residents for a maximum sum assured of $46,000. Between 60 and before 65 years old: Sum assured will become S$55,000. h. You are responsible for ensuring that any bank account details entered online for repayment are correct. How much do the DPS premiums cost? Please see clause 33 in particular for further details regarding the possible sanctions for non-compliance. This form is for landlords and letting agents who want to create an Insured scheme account. i. a. f. The DPS reserves the right to delay taking action on any particular instruction if it considers that it needs to obtain further information or to comply with any legal or regulatory requirement binding on The DPS (including obtaining evidence of identity to comply with money laundering regulations) or to investigate any concerns it may have about the validity or any other matter relating to the instruction. j. British Landlords Association members have the benefit of using DPS to protect a tenants deposit. Landlord’s may change any other data held in relation to the Landlord or request a Change of Tenant. a. Notifying the Landlord of a Disputed Amount. Following the successful protection of a Deposit, The DPS will provide confirmation of protection and other information to the Landlord and Tenant as detailed further in Section 12. f. The printed Insured Online Cheque Submission Form and Protection Fee cheque should be sent to the address set out in Section 4(c). You can always find our current Terms and Conditions on our website too. At this instant, the standard sum assured for Dependants’ Protection Scheme is S$46,000. p. Membership of The DPS and use of either the custodial or insured schemes cannot be taken as credibility of the Agent. c. Cheques or Debit Cards can be used as payment for online transactions. Confirmations will not be delivered to Landlords or Tenants until the Insured Deposit Registration Form has been processed. The Dependants’ Protection Scheme . If you ever feel that we have fallen short of the standards we set ourselves and you have cause for complaint, please let us know. The Landlord must give the Tenant(s) the opportunity to check and sign the Prescribed Information by way of confirmation that it is correct. If no copy of the tenancy agreement is received by The DPS, the Dispute Papers will be passed to the Adjudicator in line with the normal timescale in any event. The DPS will, however, accept Deposit registrations after this time. d. Insured Deposit Registration Forms will be processed within 4 Business Days of receipt by The DPS. The premiums rise to $84 from ages 40 to 44, and to $144 from ages 45 to 49. Where a Dispute arises between the Parties which cannot be resolved by negotiation between them, if the Tenant wishes to use the ADR Procedure they must complete the Disputed Amount Confirmation Form. As part of the registration process (whether online, by post or telephone), a Landlord must provide when requested to do so the documentation set out in annex to these Terms and Conditions. (xi) confirm that they have contacted the Tenant and provide a copy of any correspondence between them or details of their discussions. g. The DPS will notify the Parties in writing of the Decision of the Adjudicator within 2 Business Days of the Decision. The Central Provident Fund will increase the sum assured for the Dependant’ Protection Scheme (DPS) term life insurance to S$70,000 from 1 April 2021. If the Landlord chooses to register the Deposit with an insured tenancy deposit scheme, the Housing Act 2004 requires that the Landlord must register the Deposit within 30 calendar days of physically receiving it. b. The DPS will make payment in accordance with the Adjudicator’s Decision by cheque or electronic transfer in accordance with the details recorded for the relevant Parties in its records. Changes to Joint Tenancy information is the responsibility of the Landlord. Following a period of at least 14 days from the deemed receipt by the Landlord of this notice, if The DPS determines to proceed with either or both of these steps, it shall notify both the Landlord and Tenant of its determination and inform them the date on which the relevant measures shall take effect. As a yearly renewable term insurance policy, the exact premium depends on your renewal age. Please check the homepage of our website for details. If you are a Landlord in England and Wales and you enter into a Tenancy and take a Deposit from your Tenant on or after 6 April 2007, or you renew an existing Tenancy whether on the same or on different terms to the previous Tenancy, the Deposit must be protected in a Government authorised tenancy deposit scheme. (vi) if a Letting Agent or Organisation is acting, attach a copy of their terms of business/management; (vii) attach a schedule of the cost of any works sought to be deducted from the Deposit together with estimates, invoices and receipts (produced by an independent or third party) and photographs if available; (viii) attach a statement of the rent account, if relevant; (ix) where housing benefit has been paid, attach a letter from the Housing Benefit Department stating when it will stop, or that it has stopped; (x) attach any other relevant information including photographs, DVDs, correspondence or receipts. This update can be done over the telephone helpline, via their online log-in, or in writing. b. One insurance policy that many Singaporeans and PRs may overlook is the Dependants’ Protection Scheme (DPS). Defi nitions Wherever the following words and phrases appear in these Insured Scheme Terms and Conditions they … Words and figures must match and be equal to the full amount of the Protection Fee as stated on the Insured Online Cheque Submission Form. However, the Service may be temporarily unavailable for a number of reasons, including routine and emergency maintenance, excess demand for the Service, failure of the internet and other circumstances beyond the control of The DPS. (vi) Royal Institute of Chartered Surveyors (RICS) – Letter of confirmation from RICS. 12. All correspondence and completed paper Forms should be submitted to: (ii) Paper Forms can be requested via The DPS helpline on 0330 303 0033. The DPS reserves the right to vary these general requirements from time to time (with or without prior notice) and to request such additional evidence as it sees fit in relation to any specific situation. An original or certified copy of any ONE of the following items in relation to the Landlord’s* address:(i) Local authority tax bill relating to the current tax year;(ii) Current UK/EEA photo-card driving licence or blue disabled driver’s licence;(iii) Current full UK driving licence (old paper version);(iv) Utility bill no older than three months (not including a mobile phone bill), or a certificate from a supplier of utilities confirming the arrangement to pay for the services on pre-payment terms; (v) Bank or building society statement (not printed from the internet) which includes the account holder’s address; (vi) Current home or motor insurance certificate (issued within last 12 months, can only be used by policy holder); (vii) Mortgage statement (no more than 12 months old). However, most people do not realise that the DPS premiums increase significantly when the insured member reaches 40. If you would like a paper copy, call or email us. d. Following receipt of the Landlord’s Evidence Form, The DPS may request additional information or clarification. The tenant disputes £100 of the deductions. When you’re insured under DPS, you’ll be covered for a maximum of $46,000. The cheque for the full amount of the Protection Fee must be securely attached to the printed Insured Online Cheque Submission Form. Within these three approved schemes, there are two types of scheme: custodial and insurance. c. The confirmation to each Party will contain: (i) Name, address and contact details of the DPS; (iii) the amount of the Deposit and the date of registration; (iv) the name and contact details of the Landlord; (v) the name(s) of the Tenant(s) and the Lead Tenant, if applicable. The process is a very simple process and your unique discount code is; BLA1218. Deposits and Tenancy Deposit Schemes (England), Deposits and Tenancy Deposit Schemes (Wales), Private Rented Sector Accreditation Scheme, Deposit Protection Service insured tenancy deposit scheme, Dispute Service – Landlords Only – AST | Landlord Forms, Letters and Templates, Deposit Protection Service Assured Shorthold Tenancy | Landlord Forms, Letters and Templates, MyDeposits Assured Shorthold Tenancy Agreement | GRL Landlord Association, Tenancy Deposit Prescribed Information – Ayannuga v Swindells | GRL Landlord Association, Buy to Let Limited Company and Tax for Landlords, HMRC Accepts COVID-19 Excuses For Late Filing, Understanding Possession Action During Covid-19, Fee when tenancy turns statutory periodic. You can contact the Customer Service Centre on 0330 303 0033 between 8am and 6.30pm on Working Days. b. b. f. If the Landlord fails to complete and return the Landlord’s Evidence Form so that it is received by The DPS within 14 days of it being issued, The DPS will pay the Disputed Amount out in accordance with the Tenant’s instructions contained within the Disputed Amount Confirmation Form. Please see clause 33 in particular for further details regarding the possible sanctions for non-compliance. We will not respond to any email or communication which we deem to be abusive or offensive. e. Use of the ADR Procedure is free of charge (other than the Parties’ own costs) to the Landlord and Tenant. Initiating the ADR Procedure - The Disputed Amount Confirmation Form. Unless otherwise detailed in these Insured Scheme Terms and Conditions, The DPS shall endeavour to process all Forms within 4 Business Days of receipt. Unless otherwise detailed in these Insured Scheme Terms and Conditions, all time limits will be calculated, as applicable: (i) excluding the day of receipt of Forms or documents by The DPS; and. (iv) All Landlords requesting Forms will be asked for their Landlord ID and the Deposit ID, where applicable, in order to process requests for Forms. All Landlords who register for the Scheme via the Customer Service Centre will be provided with: (i) a Landlord’s ID on the telephone which will be confirmed in writing; and. The DPS and the Ministry for Communities and Local Government shall retain all intellectual property rights in and relating to all methods, formulae, techniques, processes, systems, materials, programs, logos, Forms and documentation devised, designed or prepared by or on behalf of The DPS for the purpose of or in connection with its provision of the Scheme and all other Intellectual Property Rights created by or on behalf of The DPS in connection with the Scheme. In order to register a Deposit through the Insured Scheme, the Landlord must be a resident of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man (the “Permitted Territories”). In such circumstances, The DPS will split the Deposit equally between Tenants in order for them to manage their part of the Deposit separately. This is a Relevant Obligation. Please ensure you submit all of the supporting evidence you feel necessary to substantiate your case at the time when you are requested to do so. Annex – Documents Required to Complete Landlord Registration, 1. From its modest benefits to the new bumper changes setting in from 1 April 2021 onwards. All online registrants will have to confirm that they have read and understood these Deposit Protection Service Insured Scheme Terms and Conditions which incorporates the Privacy Policy/Data Protection Notice when registering their first Deposit with the Scheme and following any updates to these Insured Scheme Terms and Conditions. The Adjudicator cannot make any award on costs. b. In addition, the Tenants may be required to provide The DPS with proof that they paid the Deposit, a signed copy of the Tenancy Agreement, photo identification, proof of address at the Tenancy Address and at the Tenant(s)’ new address. g. The DPS will not do, or refrain from doing, anything which would, or might in its judgment, break any relevant laws, rules, regulations or codes or risk exposing The DPS to criticism for behaving improperly or not acting in accordance with good market practice. Our Customer Service Centre closes on bank holidays in England and Wales. 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